As we noted above, Franchises are essential to a company. Pretty much any company you’ve ever heard of (and some that you haven’t) have Franchises to thank for not only getting the company on their feet but also for the continuation of their operational success. Thus, it’s important for businesses to communicate effectively and honestly with Franchises. To further that end, companies typically build and rely on an Franchise relations (FR) department. Depending on the size and scale of a business, as well as on the number of Franchises the business has, an FR department may be limited to one person or extend to a team of people. In a broad sense, the FR department keeps the lines of communication and information open between Franchises and the company..